What You Can Find in These FAQ Answers
Every question in this FAQ comes from something a real account holder has asked — through live chat, during account setup, or when a withdrawal step wasn't clear. We've kept the answers short and specific. If you're funding your account through Venmo or Play+, the deposit section tells you exactly what to expect. If your state isn't eligible, the access question covers
why that happens and what to do. For anything this FAQ doesn't cover, our support team handles it directly through live chat. Players in New York and across other eligible states can open an account and get into the lobby in a few steps. We update these answers when account or payment processes change, so the steps here reflect how things actually
work right now — not a generic walkthrough that could apply to any site. Check the questions section below and jump straight to what you need.
- PayPal
- Venmo
- Play+
- Live Chat